Frequently Asked Questions

1.  What does LocatorPro(tm) do?
2.  How often are U.S. Zip Codes updated?
3.  Do you offer hosting services?
4.  What Zip Codes are included supported by your software?
5.  Can I customize the search screen?
6.  Do you have a trial of LocatorPro(tm)?
7.  Can I use LocatorPro(tm) and host my domain elsewhere?
8.  Do I have to pay for updates?
9.  Can I use automated geocoding?

1. What does LocatorPro(tm) do? Top LocatorPro(tm) makes it easy for your customers to locate your dealers by Zip Code or by City/State. This allows customers to keep their business local. A "Dealer Locator" is a good customer service option on your website, and is also a value-add for your Dealers.

2. How often are Zip Codes updated? Top U.S. Zip Codes are updated monthly from a database release by the U.S. Post Office.

3. Do you offer hosting services? Top Yes. Domain Hosting starts at $25/mo. We can provide professional Urchin statistics, Shopping Cart, Secure Server, and much more.

4. What Zip Codes are supported by your software? Top Our software includes USA Zip Codes supplied by U.S. Postal Service. However, the software's search engine is driven by "Geocodes" (Latitude and Longitude). If you load these values manually for cities outside of the U.S., our software can support World-Wide searches.

5. Can I customize the search screen? Top Yes. You can easily customize the search screens by editing templates.

6. Do you have a trial of LocatorPro? Top No. However, we offer a "Satisfaction Guarantee". If you cancel your service anytime within the first 30 days, we'll refund your money (with the exception of fees charged for 3rd party geocoding by address).

7. Can I use LocatorPro(tm) if I host my domain elsewhere?Top Yes. LocatorPro(tm) does not require your domain to be hosted on our server. However, we can more easily problem solve and control the "look and feel" of the website easier if we host your domain as well.

8. Do I have to pay for updates? Top No. LocatorPro(tm) software updates are included in the subscription price.

9. Can I use automated geocoding? Top Optional automated geocoding is available to obtain Latitude and Longitude for U.S. cities and addresses. The price is $0.10 per record when geocode accuracy is expected at the address level, or free if (1) you choose to obtain latitudes/longitudes from our U.S. Postal Service database or (2) if you provide them yourself;